Frequently asked questions

Questions after your rental

How do I follow up on a claim?

Once a claim has been opened, the customer is provided an event number and the name of the adjustor handling the claim and their contact information (direct number and email). If this is lost or not provided the customer can call 1-877-283-0898 - listen carefully for ALL options. Select the appropriate option (5) “to report an accident or if you need assistance with a damage or injury claim”.